Refund Policy
Last updated: 8 July 2026
HasMyBrandChanged is operated by The Druff Technology Group. Payments are processed by our merchant of record, Paddle, and refunds are issued through Paddle to your original payment method.
14-day refunds
You may request a refund within 14 days of your purchase. If your request is made within this period, we will refund you in full.
How to request a refund
Request a refund through Paddle in any of these ways: use the “Manage subscription” or “View receipt” link in your Paddle receipt email, use the support link on your receipt, or visit paddle.net and choose “Request a refund”. You can also email support@hasmybrandchanged.com and we will help. Approved refunds are returned to your original payment method.
Cancelling your subscription
You can cancel your subscription at any time to stop future payments. Cancellation takes effect at the end of your current billing period, and you keep access until then.
Your statutory rights
Nothing in this policy limits any mandatory consumer rights you may have under applicable law. Where the law of your country grants you greater rights, those rights apply. This policy forms part of our Terms of Service and is subject to the Paddle Buyer Terms.